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Support
Getting Started
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Start with something simple. Some examples: a bouncing ball, a growing snowball, swimming fish, a blooming flower, or a flying balloon. Try to move something, for example a boat, from A to B.
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A simple example with a step-by-step guide can be found here. You can also jumpstart your animations with the included examples in our app FlipKit.
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To make it even easier to get started, FlipKit offers a selection of hand-drawn templates that you can trace and expand for your own animations. Simply press the plus button in the app and select a template.
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Check out our Youtube Channel for more and explore our tutorials.
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A list of tools and an explanation of the user interface can be found here.
FAQ
It’s a one-time purchase. You pay for FlipKit Plus once and can use it forever. With the "FlipKit Plus" package, you gain access to all features and unlimited frames.
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We offer a special educational version for this purpose. It includes the same features as the regular version, including the "FlipKit Plus" package that unlocks all features and unlimited frames.
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To activate the school version, we require the Organization ID and the name of the educational institution. If you're interested, please contact us at [email protected].
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All animations you create are stored on your device in the "Files" app under the "FlipKit" folder, recognizable by its icon. FlipKit files can be shared and copied to another device.
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If you're using iCloud, you can find the "FlipKit" folder under Files -> iCloud Drive -> FlipKit.
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If you’re not using iCloud, the "FlipKit" folder is located directly under Files.
Troubleshooting
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The most common cause is a lack of storage space. Please check if your device has enough free space and free up storage if necessary.
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Check if your version of FlipKit is up to date. If not, connect your device to the internet. The app will then automatically update to the latest version.
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If you’ve titled your animation, special characters like (“/“, “:”, …) may occasionally cause issues. Try renaming the title to see if this resolves the problem.
Depending on your device and available storage, the number of images you can import may be limited. We recommend importing images in small batches instead of all at once. Also, ensure you have enough free disk space.
Please email us at [email protected]. You can also send us your FlipKit files (found in the "Files" app, as explained above) for us to take a closer look. If the file is very large, we recommend sending it via WeTransfer.